Please be aware that the postal service must pick up the box from our warehouse after your package has been made and wrapped. Before the package is picked up by the courier, it may take 1-3 business days, depending on the time and day.

Send us an email at [email protected] with your tracking number and any further inquiries you may have about the shipment.

Given the volume of orders we get each day, it occasionally occurs that a package may be lost in transit. Therefore, if your tracking has not changed after three days, please email us, and we would be happy to help you get the package to you as soon as possible.

We recently updated our website, changing our packaging in the process. However, there are some items in the shop with some of our previous labels still attached.

You are still using a 100% pure, high-quality Behemoth product even if you come across one with outdated labeling.

We have our main operations in the EU, so this one is quite straightforward. However, the warehouse is in the United States.

When you order something from a foreign country, we cannot guarantee that it will reach you because we regrettably have no control over customs.

We had to regrettably get rid of some old inventory for the new site because some of our products will be making a triumphant comeback. Some items will no longer be available for purchase on Behemothlabz.
Feel free to write to us if you do think we should carry a particular product once more; we just could make your wish come true.

We will be sending weekly newsletters on an old stock that will be making a comeback, so please check your inbox.

Oh no, it appears that the incorrect address was again input. We do occasionally go through this, believe it or not. If you can give us the right address in this situation, we will reship your order at no additional cost.

You will only ever have one chance, and you won’t be as fortunate the second time.

All of our payment fees are calculated based on the rates that our company is assessed. At the present, we are working to secure the best rates possible for all of our payment fees for you.

Our friendship with USPS dates back many years, yet even they make mistakes occasionally. if, after shipping, your order has been more than two weeks (14 days) without a USPS update.

You still only have one chance, but we will send you a fresh order absolutely FREE.

Our goal is to provide you with a tracking number within 24 hours. Please get in touch with the support if, after 24 hours, you have not received a tracking number.

No, we regrettably do not offer refunds for placed orders.

At Behemothlabz, we never offer dosing instructions or suggestions for using the products. We do not sell the products for any other reason than research because we are not pharmacists.

We take pride in being one of the few suppliers that provide first- and third-party COAs to our customers. Every two to three years, we also update our COAs.

At this time, we don’t have any bulk buy promotions. But who knows, we might soon consider the possibility.

Depending on the method, 4-5 Business Days.

Yes, and we’re always looking for new ways to make our checkout and payment processes better.

We are aware that certain packages sent by USPS frequently encounter delays in delivery or—worse yet—are genuinely misplaced in route.

We urge you to contact USPS right away with any queries you might have about your package.

Some of their contact information is also shown below.

Customer Service for USPS

Get in touch with their customer support agents to help you solve your problem and resume your routine.

To contact them by email, go to this link

Contact USPS at 1-800-ASK-USPS (1-800-275-8777).

Workdays are Monday through Friday. 8 a.m.–8 p.m. ET

Sunday 8 a.m. to 6 p.m.

International & Domestic USPS Tracking

In any search box on USPS.com, enter your tracking number to get the most recent status of your items.

NOTE: The tracking data that customer service agents have access to is the same data that you can find on USPS Tracking®. Please call us if you’d like to speak with someone about another problem with your package.


Continuity of Service

Mon. – Fri. 8 a.m.–8 p.m. ET

Sunday 8 a.m. to 6 p.m.